Purpose: In order to create tickets using the Finit Answers’ ticketing system, you will first need to create a profile on the ticketing portal. Please follow these instructions to create your profile. Once a profile is created, you will then be asked to confirm your email address after which you will be able to log tickets.
1.) Go to https://answers.finit.com
2.) Click on Register on the left-hand side of the page.
3.) Populate all of the fields on the resulting screen and click Submit.
4.) After you click Submit, you will see a message that your account has been created but not verified.
5.) You will receive an email from Finit Answers shortly after submitting your information. Please follow the link embedded in the email to verify your email address.
6.) Once you click on the embedded link, you should see the message that your account has been successfully verified.
7.) Click on Continue.
8.) You will now see the option to Submit a Ticket on the left-hand side of the page.